2 Sep, 2021 → by ClaimboUser712831
delivery service/drivers

1

I have been having trouble with FedEx deliveries for the past 5-6 months! First they were dropping boxes in front of my garage, which I cannot see from inside my house so packages had been left out over night because I did not know they were there. I cannot believe the drivers are that lazy that the cannot walk up the ramp and put them on the front porch, where they should be placed! After I filed a phone complaint with FedEx, I put delivery instructions with my orders. Then the driver would place the packages in front of the door so the door could not be opened without moving the packages. So... I redefined the delivery instructions to say to place packages on my porch 'beside the door'. Shouldn't that be common sense? Yesterday 9/1/2021) I caught the driver standing in my flower bed tossing the boxes over rail onto the porch! He got an ear full! One box of medical supplies was damaged in doing so. I have never had an issue with any other delivery service - UPS, USSP or Amazon - placing boxes anywhere other then on the front porch next to the door. Yet, FedEx, even with instructions, cannot get it right!
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