30 May, 2021 → by ClaimboUser152239
Fazolis, Ankeny Iowa location

1

My family and I visited the Ankeny Fazolis restaurant on Thursday, May 27th 2021. We were a party of six adults. We ordered our food and then sat down at a table. Our food was delivered to us and the breadsticks weren't ready with the order. My son asked that when they were ready could the manager bring a lot of them. The manager was rude to him and said I suppose you want 15 of them. My son replied that that sounded good considering there were six of us and we would probably eat that many. (Which we did, most adults usually eat at least 2.) When we finished the breadsticks one of my sons went up to the counter to ask for more breadsticks and was ignored because the manager was arguing with the employees at the counter. A few minutes later my other son went up to the counter and was also ignored. Then my husband went up to the counter and was also ignored. He observed the manager complaining openly about the fact that they were out of breadsticks because our family had ask for the 15 with our original order. She knew that my husband was standing there listening. We have never been treated with such disrespect. She was rude, judgemental, and treated us awful. We won't be going back. She may have had a bad day but we didn't deserve her treatment. By the way we never got more breadsticks.
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