A few days ago my doctor tried to get me medication to fix a problem with me being constipated. The doctors office was told (Express Scripts) I would have to have this problem for 3 months (Express Scripts) before I could receive medication (Linzess). I called Express Scripts myself after talking to Alex who I explained I had major surgery on 12 April 2021. And told him all the over the counter medication I have tried with little on help. Alex talked to Authorizing Section. He came back and told me to have doctors office to call [protected], and tell then the same and should not be a problem. Doctors office called the above number and Jeff told doctors office I would receive medication only after I was constipated for 3 months. Does any one with 1/2 a brain understand this? So I guess the next step is go to ER.