Entergy has made it difficult to report a power outage, or get updates on the outage, with their new outage reporting system. Any time that I call, it takes ten minutes to wade through all the automated questions to get to the point where the system has to give up and direct me to a live person, and then, it will be another twenty minutes or so until the live person answers the phone, and another ten minutes until the outage is finally reported. That up to forty minutes before entergy gets the notification that my power is out and then I am looking at more time before the problem is fixed. And using their phone app or messaging system fails too with the message "unauthorized user", so that's another waste of time.