19 Apr, 2021 → by ClaimboUser11138
Upgrading driving packages
*SOLVED
4
My daughter is registered in the Gold Driving Package (cost 12, 345.00 aed), she completed 10 hours. In the beginning of the program the instructor tells her that if she upgrades she can get her licenses quicker. She comes home asking for an upgrade, the Gold Excellence package original cost is 17, 000 aed). Both my daughter and myself have spoken to the office and on various calls have been quoted additional fees of 5, 000.00, 6, 000.00, yesterday 10, 000.00 and now 12, 600.00aed today for her to upgrade to Gold Excellence. This arbitrary wide ranging fees prices tells me there is something wrong with the policies and procedures of this company. Each time I spoke with Jude, she is unable to tell me why the price changes so dramatically. I would like to now if there is an itemized list that shows prices for each part of this course. This widely varying prices gives the client the impression that EDI is trying to scam clients of money, attempting to charge arbitrarily high prices. I would like the Ministry of Consumer Affairs to look into this scamming practice of EDI and will forward this complaint along with your reply to the Ministry.