Ordered logs from www.efireplacestore.com and they gave me nothing but headache. Two days after I made my order someone from Efireplacestore contacted me and said that my order was no longer available and they said that I can pick something else. I refused and asked for a refund and was surprised to hear that it was impossible. They said that there was no way to cancel my order. In the end I made another order and did receive it, but that doesn't mean anything! I did not want anything else but they did not give me any other options!