I Made a booking with Edreams and one of the flights has been cancelled by Airline company. I asked Edreams for the refund, talked to them 5 times, hours inthe phone, sent many mails and nothing...they keep me on hold for hours. I received the refund confirmation from the airline company and also spoke with them and they assured me that they have refunded to Edreams but Edreams didn't give me the refund. I will never use this fraud company again and it is embarresing to find out that I have been cheated like this . just want my money back.