Product not received as I paid. Second bag that I paid was not included.

/ 140 reviews

19 Sep, 2021 → by ClaimboUser899016

Via eDreams on August 29 i have bought a ticket, there i have also bought an additional bag (40 kg), so in total i bought the plane ticket with a bag 20 kg and an additional one 40kg. And for this ticket i have paid 285 EUR. However, when i went to the airport to check in, it seemed that the company eDreams, did not make the purchase of the second bag (for which i had already paid), therefore i was obliged to pay extra 15 EUR per each kg.

Travel and Vacations

Helpfull? 0 likes

Post your comment:

eDreams - Other Reviews

》 Tickets issue

》 Restricciones

》 Plane Ticket

》 Received an email about modifying

》 *** up service

》 False advertising, incorrect information and wrong payment

》 Air plane tickets

》 flight from montreal to calgary then back

》 Impossible to cancel

》 Ticket ist Not there

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of eDreams you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

23 Apr, 2021

"Declined coverage of a previouly covered medication"

⤷⠀SilverScript ⠀

19⠀reviews

5 May, 2021

"Need instructions for pergola"

⤷⠀Allen And Roth ⠀

77⠀reviews

28 Apr, 2021

"Never received order"

⤷⠀Kendra Scott ⠀

4⠀reviews

22 Jul, 2021

"Bad customer service and response"

⤷⠀LoanCare ⠀

69⠀reviews

24 Jul, 2021

"Problem with delivery, and calls to customer service result in 1 hour hold times with no contact with a human"

⤷⠀Lowes ⠀

74⠀reviews

15 Jul, 2021

"Vinyl wood floor"

⤷⠀Empire Today ⠀

40⠀reviews