Dear Sirs I entered the following information into your booking site : Hiring an economy car from 1.30pm on 19th August and returning it at 7pm on the 21st August. The price quoted was in the region £124. You sent me the rental voucher B31070144. Everything is incorrect. I tried to call your number on the 16th August but only got an unhelpful person speaking from a foreign country who told me that he would only amend my booking if I was to pay £195. He would not pay any attention to my explanation of your booking error. I spent another two hours trying to contact you, without success I even hoped to change my schedule to fit your incorrect voucher dates and times. But this morning I could not. I will be instructing mastercard not to pay you. Yours John Miers