We purchase a puppy (Schnauzer, Miniature) from Pet City Houston Inc. on 8/24/2020 for 3, 030.99 we paid down 1, 330.99. We have not missed a payment. And when I contacted EasyPay Finance I ask for balance, and stated I have paid all the money so I should have 0 balance. And in return Easy Pay Finance stated that we still owe 1, 200.69 then ask me was I recording, I ask why? Easy Pay Finance stated" because if I was recording they cannot talk", I ask why? again, Easypay Finance hung up the phone on 2/24/2021 around and about 3:00 pm. Why are they charging me extra 1200 dollars? In addition easypay finance phone number is [protected]. my account number is 2117761