I went online to "inquire" about switching from high speed cable to DSLextreme that is advertised by tech guru Leo Laporte for DSL for 14.99 a month. I was advised by DSLextreme that their service was not available in my area and also that the former resident shows up having not cancelled their Verizon Fios service. I was happy to then stay with Time Warner & so we did. 2 months later I got a "welcome" email from DSLextreme saying that I now have service and that to cancel service with them I had to pay the "early termination" fee of $250.00-WHAT? So I have saved all my emails from & to them, made records of who I spoke with but "their records" don't show that I cancelled. So I am the better record keeper. This past weekend I see amounts from DSLextreme on my bank account in several small amounts, not the threatened $250.00-why did they do this? BofA advised me that the EXACT amount is what they are looking for to Stop Payment. So now I have filed a claim with my bank and have closed that account to avoid being charged for services I NEVER authorized! Not only is this a fraudulent company but they use tactics that are predatory and I have the email correspondence history to prove that they want to force their service on me at the higher rate. They do not have my voice recorded authorizing this amount (why would I choose a more expensive service than my current cable anyway, who does that) and who can go 2 months with NO INTERNET at all which is unheard of?