There is a lady here at Dallas airport she has a very nasty attitude. If you meet you will know her. She said her name was Bibi . I asked can I go ahead and book online because the car is available she said she will not honor the rental because she says she is going to run out of cars . The customers before she was aggressive to them to she told one of them in a very aggressive manner that he need to be serious about his mask . This lady is nasty .