On 07/17/2021 around 7:30p. m Brooke the Sales Rep was asked to open the watch case by myself she replied "Give me a minute". She continued to conversate with the other young lady on the other side which she was not purchasing anything. I waited for a few more minutes. Brooke continued her conversation with the young lady. I walked to the perfume counter and asked the other sales rep would she ring me out and she said sure. She met me over to the watch case and Brooke came over with the key and said"Here is the key if you want to help her." The Lady from the perfume section took me and the watch to her counter and checked out. the young lady at the perfume counter was very pleasant and helpful. These are the numbers off of my receipt [protected] [protected] [protected] 050 $84.50 trace #[protected] Device ID 19