I have twin daughters. Twin A keeps getting billed for Twin B's prescriptions because a birth code is not entered in the system. I have been told the pharmacy help desk has to do this and since we figured out the problem it has been 2 days and my daughter still does not have her prescription. We have been trying to fill this as my daughter is now 2 weeks late on her monthly maintenance injection. This was only caught because my daughters medication requires a prior authorization which Twin A does not have.