30 Apr, 2021 → by ClaimboUser91314
Aircon repair service
*SOLVED
4
Dear Courts, The aftersales service for the aircon was extremely terrible. I bought a midea aircon from Singapore Courts online on year 2019 and within 6 months, the silicone around the piping on the wall wear off causing rain flowing into the pipe and eventually led to electric trip and blown. I raised the issue to the aftersales service however the mentioned is not the installation issue and request me to pay for the electrical services. Recently my compressor broke up and from the date of purchase till to date is 2 year old. I requested for a check on my compressor and they said will get back to me shortly after they have checked on my warranty. Obviously there was no call received. I called them multiple times and was either redirected or not answered. Was told that the person in charged will call me but all I received was a hang up call after a single ring. And when I call back there was no answered. After my 3rd attempts that actually close the cut off the call and close the line for the day. This is extremely ridiculous. This is the worst aftersales customer service ever.