As I already reported on this subject in the morning at 11AM today 7th July both over call at Customer Care as well as in Person to Courts Megastore, I could see the price of the exact same product I purchased from Courts is being sold online today at your competitor's (Best Daikin as well as Gain City) site at a very low price of SGD 699 including the basic installation and with 3 packages of Free Fresh tablets. I purchased the same model dishwasher for S$ 899 without any installation done and without any gifts or samples. When we visited Courts, the promoter or sales representative was saying it was the best deal and was saying if we don't purchase that on that day then there is going to be a price increase and I would lose this offer of 100$ discount. And I believed in Courts and their staff and purchased it. Later today, my friend alerted me that the same product is priced online only at SGD 699 at Best Daikin as well as Gain City, I immediately called Customer care referring them to the Court's Low Price Guarantee link and the writings. And none of them have ever responded anywhere near to the promise that Courts has made in their Low Price Guarantee. They said they have escalated to their management and waiting and I have no reference of the complaint or ETS shared. I am here by placing the same request again to Courts to take this grievance seriously, help retain our trust on Courts and refund the difference as per the Low Price Guarantee since all the conditions kept there are satisfied in this case. Here by enclosing my purchase receipt and the snapshots of the competitor price tags. Looking forward to the positive response. Thank you.