Hello Coast Dental, Good morning hope you're enjoying your day so far. I (Gregory Parker DOB 4/30/80), made an appointment Sunday May 23, 2021 Online with the Coast Dental for the clinic in Mableton GA. Chief Complaint: I have an broken Tooth that needs service or pulled. I also want to complete the service I already paid ($700 Plus) to put in my fake tooth into my mouth I spoke with the Mableton office a couple times, they needed update insurance information etc... Never once converse I had an outstanding balance, but please remember this statement. 5/26/21 I arrive at 11:49am and was directed to the manager counter, Dawn Polk communicated I have an outstanding balance, and before moving forward I would have to pay. I asked to just finish the service I already paid for, she then proceed to walk and speak with the Clinician and upon arriving back she stated "He's not going to do it because he won't paid, the doctor who started the service is no longer here". I'm a Manager in UC and you NEVER communicate to a patient, the doctor refused treatment do to not getting paid. I asked Dawn Polk (Senior Office Manager) to put it in writing of what she told me, then she refused to do so. Ms. Polk then lied to my face and stated she didn't say that, which that's an total insult. It was a young lady at the front office the entire time that heard everything. I'm not trying to get her into trouble, but after Dawn left to speak with the Clinician the FO lady looked at me and said I heard her as well. I have never been treated like this in my entire career. I'm sure she meant to say this Provider won't receive credit since the other Provider already started, but that has nothing to do with the patient. Dawn is setting an bad example in front of her staff members by communicating to patients their refusing treatment because the doctor won't get paid. I accept to take an lie detector test 100% regarding this entire situation. Please excuse any grammar errors typing through my phone. Greg Parker [protected]