I placed an order through Coach Official Malaysia website. However item still not receiving more than 7 days. I contacted the Sales Team for help, how's they refused. The staff told me the sale team and the website warehouse is different entity, the item I purchased on the Coach official website is nothing do with them. The staff asked me to check back the website and liaise with the warehouse accordingly. I cannot believe they are still working in SILO mentality. As a customer, I hope that my item will be deliver soon and this will be the last purchase with Coach. Bye bye Coach's