Bad experience with my Citibank need help with 1501vkings highway Brooklyn NY 11229 managers had no knowledge with my situation, my cd for my son Chris cant be liquidated until now no one can help-3581 my debit, need someone with experience to solve my case [protected] we open a cd almost 25 years ago for my son when he was a minor about 5 years old with court money he wan from a low suit I was the guardian as his father now we need to liquidate the cd Citibank does not keep any document for more than 5 years (that what we been told) the manager needs me to get that court order they lost to release the cd money they said if you can't get the court document to forget the many, this is the Citibank policy we will send you a letter thank you for the money good bay or take the Citibank to court and spend most of that money on the lawyers ha ha ha