This is a new checking account. I set up a 2x a year payment with my insurance company when I opened this account. Payment from my insurance company was returned due to NSF on Thursday 9/2 No notification on my on line account Friday 9/3. Only until Saturday 9/4 was there a fee and a returned check. I called and the system would not reverse the fee. I had to wait 5 days (over a holiday weekend)9/7 to notify the insurance company of a returned payment. Every Friday I have a direct deposit of over $1300 going into my account. The check should not have been returned, a few hours later there was sufficient funds. Please reverse the NSF fee of $34.