I have a rod knocking in my engine, my truck is still within 20, 000 miles of my power train factory warranty. I'm being advised to have my truck towed to a third dealership, The first and present dealership hasn't even lifted the hood to diagnose (even though the first dealership claim to, I talked to a employee there that said no one had looked at it. I've been in contact with my now second case manager at Chrysler and she hasn't nor the first one has been any help. I 've now just made my third payment on a truck that has sat at a dodge dealership for over two months, the dealerships' never even offered me a shop vehicle for transportation and as a result I have been paying for a rental car from budget rental that has cost me now over $4000.00. I refuse to believe as a company this is who Chrysler is and care about customers and wont continue to let me be treated this way.