22 Apr, 2021 → by ClaimboUser343939
Lied to on phone when calling store
1
I had called this particular express-b114050">Chicken Express to inquire if there was dine in available since my son and myself have enjoyed some great memories in the couple years after my divorce until Covid hit and locations only did drive thru. When I called this particular location yesterday, April 21, 2021, the gentleman on the phone confirmed that indeed dine in was available. My son was very excited when I picked him up from school and we drove right there. To my amazement and frustration the doors were locked. I called back and he said they were now short staffed and could not do dine in. We have been looking forward to dining in to express-b114050">Chicken Express for over a year now and at this point don't know what will have to happen for a express-b114050">Chicken Express in our area to open up to dine in customers.