9 Sep, 2021 → by ClaimboUser787698
Cellular Sales Representing Verizon Wireless
1
On July 28th 2021 I purchased an iPhone 12 at the Deschutes County Fair (in Oregon) ( Invoice : WAT21IN143). I am extremely unhappy with this purchase for numerous reasons. I tried contacting the Sales Rep who refused to help me. Also, I contacted Customer Service via email on 08/19/21. I was not responded to by 9/9/2021 so I sent a follow up email. I finally received a call back and the caller said they were not going to help me. As mentioned I purchased the iPhone 12, through Cellular Sales, at the Deschutes County Fair. I am extremely disappointed in the transaction. I received the rock bottom dollar for my, like new, iPhone 8 Plus ($99). The average trade in is $181. I was way overcharged for the Puregear Steel 360 Class protector which is available at Wal-mart for $15 (I paid $50). Also, I was charged $39.99 for the Nimbus 9 Phantom 2 Blue case (Available at Wal-mart for $20). Finally, I overpaid for the iPhone 12 which is for sale through Apple for $729 (I was charged $810). In total I believe I was short changed, by Cellular Sales and Verizon Wireless, approximately $206.