11 Jun, 2021 → by ClaimboUser988768
Price reduced by 16% two weeks after I had booked.
1
On 22nd May '21 (Invoice date) I booked a 6 night cruise on Silhouette from Southampton at a price of £1259 res. no.1485319 sole occupancy. Two weeks later the same category of cabin, deck, same period (31 July-6 Aug.) could be had for £200 less ie £1059 sole occupancy. Celebrity are making great show of wanting clients to know that they are booking at a fair price. For booking early I have been penalised. If I had not already booked two weeks on the Solstice (Japan) next year, I would not be booking it now after this experience. I would much appreciate a proper adjustment being made by Celebrity. In each case information relates to direct Celebrity booking. Two phone calls to Celebrity were not answered after 6 mins