Tired the CCI service for one month and canceled. CCI Care-com continually charged my VISA CC. They are a scam outfit. They did not give me leads for one year, as well. I called their Billing Dept. and was informed $$ is non-refundable. I paid $300+ for nothing. This company should be investigated for fraudulent misrepresentation on how they charge their customers. CCI - Care-com sends one email when you register. It is not reoccurring which puts the members at a disadvantage.