20 Jun, 2021 → by ClaimboUser774673
Delayed Flight of Suitcase and Damaged Products
*SOLVED
2
I recently got back from a trip on June 17, 2021 using Caribbean Airlines expecting my suitcases to come back with me but my suitcases didn't make it on the flight along with many other people. I had to wait 2 full nights for my suitcases to arrive in NY from Guyana on June 19, 2021. Caribbean Airlines never once mentioned there was a problem with the flight for the suitcases until we arrived in NY and nearly half of the suitcases didn't come off the plane because they were left in Guyana. I brought back parcels of frozen foods for my family that needed to be thrown away after I spent all that money since we don't get some of those foods here. That all went down the drain and it wasn't just me, a lot of other people went through the same as well. All my suitcases were damaged and also had to be thrown away. I was told that I can be able to claim back for everything and that's exactly what I hope to be able to do and get my money back. Caribbean Airlines needs to step up their game and get back on track instead of causing problems for so much people. Definitely don't think I will be booking back with Caribbean again, what they did was not right and no one should experience this.