16 Jun, 2021 → by ClaimboUser601658
Canon Color imageCLASS LBP-622Cdw – Brand New Printer Problems
1
Purchased brand new LBP-622Cdw laser color printer -last December Do to other priorities - did not open / unseal box until 7 months later ( Had been stored at room temperature ) First attempt at printing a test page with black and white and color patterns - resulted in all words and patterns in Yellow, 2nd attempt resulted in the complete page printed out in solid magenta color, 3rd attempt - magenta streaks. Called Cannon support - told be to look at all printer cartridges - noticed the Black and Magenta cartridges were streaked and contaminated with black and magenta streaks. Cannon told me I would need to by new cartridges and would need to pay for them myself because I did not use (try out ) this brand new still in the box printer for six months - this is absurd !!!