This is the most unprofessional company (along with Ombudsman) I have dealt with! We had an unfortunate returning parcel from Asia, and we never got our parcel (the parcel itself was 1000 dollars). Canada Post claims that they have dropped it in front of our door; in reality we never received any phone calls, emails, notice, or even a paper-slip on our door about its arrival. We live in an apartment that only has a gate, it does not have a common place to drop packages, therefore usually it's a paper slip they stick on the gate, indicating which unit it is for. But they never contacted us in any forms, and we filed this case to Ombudsman, and Ombudsman said "The item was safe dropped at your apartment building; HOWEVER, YOU DENY RECEIPT." Are you kidding me? You guys never even contacted us, how do we receive it? You can not drop a parcel in a public area and call that safe drop! Not only that, you did not even contacted us that it has arrived! I am not surprised Canada Post only have 1 star out of 5 (with over 4200 reviews!), if there is a 0 star option, I would give a 0 to this company! I can not believe a company that has this level of horrible service is still running its business! Is there no agency or even anyone watching over them for their action? What is the relationship between Ombudsman and Canada Post? This is totally LEGAL CORRUPTION.