I l ive in an apartment building. whwen parcels are delivered, a key is to be placed ikn my mail box which will then open the parcel delivery box so i can retrieve the parcel. Instead of placing the key in my mail box, he said he left the key on a counter in the mail box room. He did not let me know about this. Obviously someone else took the key and stole my parcel. 1) why did the mail carrier not place the key in my mail box as he should have? 2) the parcel was from amazon and I paid U.S. funds for it plus shipping. 3) I am thus seeking these costs refunded from Canada post. 4) Canada post also requested my credit card # when i first complained and I am seeking any charges to my credit card if it is compromised.