26 Aug, 2021 → by ClaimboUser629491
Archery department
1
After a bad experience with a Cabella's fly rod I did not go back for 5 years. This year I decided to buy a new compound bow and arrows so I gave Cabella's (Bass Pro) another chance. I had a positive buying experience with a young lady who was very capable and knew everything about compound bows. She sold me a left handed Bear bow. Two weeks later I had a small problem. I took it back to the store in Lehi, Utah to see if they could fix it. A guy named Sam said, "sorry we cannot help you. We are a retail store not a bow repair store. I said what about the 30 bows you have in the backroom?" He said "well if you want us to try to get a part and then repair it we can do that but we will not be able to get it fixed for a month or two and the bow season will be over." What a joke. I will never go back to Cabellas under any circumstances.