On March 7, 2021 my rewards account was charger -1300 points for Certificate redemption for Brisket Taco's which I have never had in my life. I have tried contacting, this is now the fifth time asking to have the points put back into my account. I have heard nothing back from any of the five contacts and have not gotten my points back. Is this the way the company gets out of having someone using their rewards points is by just taking them out of your account so you can't use them. I have logged other complaints about specific stores and it appears that the company really doesn't care. What do I need to do, go to social media and start a campaign to wreck your reputation or just go to the news? I don't want to become angry but this is the fifth time I have tried to get this rectified. My account is [protected]@msn.com