I rented a car at Hobby Airport in Houston at Budget Rental Car on March 4-8. My Rental agreement number is:U331116984. My husband and I drove to his in-laws and then back to the airport. No where else in between and no one else was in the car. We put our luggage in the trunk. We were charged $450 for a "pet hair" fee. We never had a pet in the vehicle or even a human in the backseat for that matter. When I disputed this claim I was provided pictures. I have asked several times for "before" pictures. I think the bigger issue is having the cleaning crew do a better job between customers. After looking into this matter, it appears this "pet fee" with no pet in the vehicle is a common occurrence for Budge Car Rental.