I bought a Bluetooth speaker that is supposed to charge headphones. The end that inserts into the speaker did not stay connected. It seemed to be the wrong size. I bought a matching cord hoping that it would fit better. That did not work. The company is not allowing exchanges for earphones or anything to do with them. The person at the kiosk was rude and unhelpful. I am extremely disappointed that I spent 120.00 that I never got to use.