21 Sep, 2021 → by ClaimboUser619957
Club Voyage

2

I have joined Brittany ferries Club Voyage program and every time I go to book I cant access the discount pricing, I have tried from many computers and the same problem occurs that I cant log in as a member only "guest of a member" which will not give me the full discount! The customer service is terrible! I have had to phone every time to make my booking and this is always a minimum of 30 minute wait on the phone as an international call as I have been in France. The customer email is a joke with a up to 10 days to answer an email. They have the standard wording on the website saying they are very busy and phones call will take a long time and emails up to 10 days to respond.
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