I have bought a new Bosch washing machine at Nov 2019, the water was stuck recently and I have to order a Bosch home service, was trying to order from July 8th, and the only available time will be from Aug 2nd. That is almost one month waiting time! I never have any problems having other washing machine before, and besides the fact I need to order a service just after one year and half, the waiting time is also completely not acceptable, btw, I live in gothenburg which is the second biggest city in Sweden. I will never buy any Bosch products any more!