Membership [protected], surgery done on 03/08/2021. Medical aid approved the operation yet we had to pay R4400 before the operation could proceed. We submitted a claim on 18/08/2021 with no response. On 19/08/2021 a Bill of R3108. 44 was issued by die doctor for payment by us. Yet the operation was approved by bonitas. Why would we Pay for this if Gap cover is Part of the Membership.