Hello, The Bed I purchased from you broke in November last year. You sent an engineer out to inspect it (I've attached photos of the Engineers report) Every time I speak to someone from your department I get told a different story! I have been sleeping on a mattress on the floor since the bed broke! The final straw was when my wife was told yesterday that the replacement bed wont be coming in until Mid May???? To be honest the aftersales service and the way we have been spoken to by your staff every time we have enquired about this is shocking!! Having spent over £2000 on this bed and accessories I am very disappointed with the service you have provided! I have been very patient up to now with you! Can you please advise? Natasha Rees 45 Tanerdy Carmarthen SA312EY [protected] [protected]@aol.com