I bought two pair of pants from the Waxahachie store (August 29) using my Mastercard. One pair didn't fit well and although all the tags were present, I had accidentally thrown away the receipt. I thought they could pull them up using my cc. Went back to the store Sept 03 to do a refund. The first cashier couldn't find the purchase in the computer and acted as though I had shoplifted them. She called the manager and he took me to another cashier and left. Same thing happened. I went home and pulled up my credit card billing. Next day I took it and the tag from the pants I was keeping and tried again. The manager Frank, was really rude and insisted all he could do was give me the cash in the amount of the sale price that day. I kept asking how was it possible my credit card showed the purchase only a few days prior but Belk's system showed no purchases. Never got an answer except for "take it or leave it" That's really fishy. Perhaps I should have disputed the charge on my cc as they don't seem to be able to prove I purchased anything.