24 Apr, 2021 → by ClaimboUser439957
dining table
1
This Nalla Sowmya reddy residing in kompally bought a dining table from kompally Bantia furnitures. We travelled out of country soon after we purchased the product and once we came back we found one leg broken of the table. Staff themselves promised the replacement of table and did not follow up for more than a week. My father again visited the store and asked for the same and was told that they just got the new piece and are waiting for the vehicle to deliver it then no response for 3 days, we called later and were told the same. We then visited the store for the third time and then spoke to manager Mr.Nagaraju who was very rude and he told us that they cannot replace it, we requested them as promised but they were very stubborn saying I dont know whom you spoke to but there was no other person than him since January. We then also realised that we were not given the original reciept but just the order form at the time of delivery by the manager in october to avoid paying tax on the product to the government. Also please note that we talk to different person representing as manager everytime we visit the store. I kindly request you to look into the issue and respond on the same immediately.