This company is a joke. They rented me a car that had electrical issues and had to be towed because it wouldn't start. It was not the battery. They then had the nerve to send me a bill for "a jumpstart" which didn't occur. I waited several hours that day when the car died while on vacation. they transferred me to multiole different people, one even told me to call the car dealership. It was mass confusion. They finally sent a tow truck to pick up the car, I had to Uber back to Avis to get another car. After telling me there was no charge they sent me a bill for a "jumpstart" that never happened. When I called them they said it was for the tow. Never using this company again.