22 Jul, 2021 → by ClaimboUser516556
Solar Consumer energy cost

1

Aps is unfairly charging Solar consumers astronomical rates for having Solar energy. effectively rendering Our Solar installed Systems useless! These higher on- peak rates with Zero options are Prejudicial towards Solar Consumers and geared for higher billing and hence higher profits for APS without regard to the customer or Consumer. This $ 100 million dollar profit increase targets Solar consumers. The higher On-peak rates with higher and more numerous ironeous fees not only increase the Solar consumers electric billing, especially during summer months to double or more than the Non solar rates ( prior to Solar installed) But, along with the cost of the system itself puts the rates solar consumers are paying at nearly triple that of Non- solar customers. This is an intentional target of Solar Customers ( consumers) at a clear disadvantage. Aps not only targets them but takes nothing into account when it comes to customer ability to pay. I.E. Senior, disabled, Poverty level income, etc. are marked for this discrimination. Myself included. Since purchasing Solar Last April and installed July 1st, 2020 my Average billing went from $130.00 to nearly $300.00 per month ( with Solar payments of 90.00 per month) Despite calling customer service repeatedly complaining about the rates and billing, I was told one virtual lie after another. !st was I had to build up credits over the winter months, this made no sense. then, they said I was not producing enough energy . this turned out to be false as I was producing over 800 kwh per month. then it was I am using way more then my system can produce, I don't produce anything during summer, and ETC. ETC> ETC. At no time did they ever tell me that they had raised my rate plan to the highest possible plan for on peak times. Which was the real cause of the problem! At no time did they tell me that additional numerous and higher fees were attached to me being a Solar Consumer! All of these of which are unfair practices. I Desire APS to Charge all consumers fairly and equally and to stop targeting and unfairly charging solar Consumers higher rates . I desire APS to re-imburse the exurberant over charges placed on me currently costing over $1780 for the last year. If Aps can not be fair and do what's right, then I desire Aps to pay for my solar system that they have rendered effectively and useless with their over charging practices. Approximately $21, 000.00 tt
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