21 Jul, 2021 → by ClaimboUser865523
Password lost due to theft
1
I have been trying for over a year to reconnect, but II have been burglarized four times and any device I had to set up my account is on devices lost to theft. I have tried by phone and using the "Help" page, none of which has been any help. I am being prevented from accessing the likely thousands of emails because AOL does not offer solutions for unfortunate circumstances like my own. My email, name, social security number, birth date or home address have not changed, but AOL does not recognize these values. they are more concerned with their power than the position they have helped to put me in. I intend to charge them for all the time I have wasted trying to explain my situation over the phone. My unchanged email is [protected]@aol.com, but they refuse to understand that I cannot receive emails to help with my situation and will not allow me to set up another account because of the one existing.