poor customer service on backorders/unreasonable return policy

/ 10 reviews

1 Jan, 2018 → by ClaimboUser511242

Ordered a muffler for one of my customers, it was backordered two times, yet I was not notified of the delays. I then ordered aanother, based on the website videos. When I installed muffler, it sounded nothing like the video. Then they say it cannot be returned, since I installed it, even though it is in new saleable condition in original box. What a scam company. Stay away from this company.

Cars and Vehicles, Parts

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AmericanMuscle - Other Reviews

》 qty: 1 sku: 387198 item: sr performance t3 carbon fiber turbo blanket (79-19 all)

》 Customer service does not exist here with this company

》 customer service as a whole (i.e. c/s representatives on up to upper management

》 they don’t know what parts they really have

》 rude. there’s nothing american about how they treat people.

》 returns / gift cards

》 poor customer service on backorders/unreasonable return policy

》 2018 mustang 5.0 fr500 wheels and tires fitment.

》 They provide bad parts and refused to change them

》 basic sensor upgrade kit

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