17 Aug, 2021 → by ClaimboUser382207
Stove Top repairs
1
Contract # [protected] --- I paid my $75 fee on 6-8-21 for a contractor to repair my StoveTop issues. First contractor never showed up. AHS reassigned repair order to Axis Appliance who inspected the StoveTop on 6-16-21 and finally returned on 6-28-21 to repair. After installing two new burner switches and a fan switch Tech said it was fixed...however the Red "on light stayed on when the 2 burners were turned off and the fan light came on when the grill side switch was turned on. Submitted a 2nd claim and another Tech from Axis Appliance repaired the stovetop on 7-14-21, however this time when the large right front burner is turned on you cannot adjust the heat level and it stays on the highest heat level. On 8-16-21 I submitted another claim on the StoveTop, paid another $75 fee to fix what was never fixed right in the first place. Today, 8-17-21 Fleming Appliance showed up and fixed the problem with the StoveTop telling me that the two Axis Techs had incorrectly wired the 3 switches and left bare wires in the switch compartment. I had to pay the $75 service fee twice which I would expect AHS to refund on $75 fee to me.