My mother has been trying to get her AC fixed for more than 2 years. She is an 80-year-old woman who pays her premium to these SHIESTERS yearly with NO RESOLVE for her problem. Her AC is currently NOT working due to the freon leaking out. She has been waiting in the HEAT living in HATTIESBURG, MS, for someone to come and service her AC unit. They've taken her money for the service call with NO ONE SHOWING UP FOR THE SERVICE call. Nothing on the website is up to date, and you can't get someone on the phone without waiting for more than an hour at a time!!! If she paid her premium like the service they are NOT giving her, she would be DROPPED!! I'm sick of dealing with you people!! You are UNETHICAL!!!