5 Aug, 2021 → by ClaimboUser519785
Nobody is picking the phone.
1
I have been calling for more than ten times, but nobody seems to bother and answer the phone. Very shameful of you! The phone operator and be busy once, twice, thrice, not all the day. I have been waiting for an update about my JAC car, but nobody has contacted me. The car is brand new (just finished 10, 000 km) and is having oil leak from the oil tank. You do not understand that because of this inconvenience, I have to rent a car to go to my work everyday and it is your responsibility. This is my third visit to the workshop because of defective manufacturing problems in the car while the car has not finish 1 year. Is this normal? Who is responsible for this inconvenience? Who is going to pay for the car rented because of this inconvenience? Who is responsible for all this extra money paid by me because of a defect in the car that has cost me more than 700 dirhams so far (paid for taxis and rented vehicles) ??? Will you be professional enough to refund me for my losses simply because I bought a new car from you that is supposed to have no problems at all????? My contact number is the following: [protected] My email address is [protected]@yahoo.fr