I received a $500 gift card for Airbnb for Mother's Day. I tried to use it and it indicated it had already been redeemed. I have been trying for over 24 hours to get some answers from Airbnb and no one can answe me. No one can tell me if they will be refunding the money to my gift card. They can't tell me if they have a process to see who used the card or how they will remedy the issue. All they say is that they will give me updates every hour. They don't. They can't give me a timeframe for resolution….hours, days, weeks or months.