8 Aug, 2021 → by ClaimboUser262969
Information re.. booking

1

We arrived just before midnight to the area, Al Hamra, RAK, for the booking. On reviewing the booking confirmation information emails, we could find no actual address for the letting. After 2 hours of trying to contact the owner and AirB&B 24/7 support, we had to leave. We could only stay in Abu Dhabi, but had to get PCR tests. We slept in our car in 38 celsius for the night, with a dog. A week and several emails later, we have had no response with regard to at least a refund, though I feel we are owed compensation. In addition to the cost of further PCR tests, my husband lost work as a diving instructor and damages to his reputation as a professional.
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