I purchased Advanced Tech Support computer service through Safecart with a credit card. The following month, my credit card invoice showed a charge of several hundred dollars from "Safecart" that I did not recognize. I called the credit card company to reverse the charge. They processed a "conditional credit" and then researched the charge, found it was valid, but did tell me the name of the Company (Advanced Tech Support) and reprocessed the charge to my credit card. Several days later, I called Advanced Tech Support for service, and was informed that my contract had been cancelled. After several conversations with Safecart, Advanced Tech Support and the credit card company, it was determined that Advanced Technical Support retained the money, but "Once a contract has been terminated, it may not be reinstated, even if the invoice has been paid." Even though Advanced Tech Support has only supplied about one month's service and has been paid for a full year, they have cancelled the contract. They indicated that once a contract has been cancelled, it may not be reinstated without FULL repayment. This problem was discovered on April 26, 2017 on Advanced Tech Support's ticket [protected].