I've bought to the phone for my son, who requires it for school work, from Ackermans Cresta Mall. The phone was charged as per instructions but the battery expanded and overheated. Taking the phone to the shop, they told me that we over charged it and as it was not a technical problem, they couldn't take it in for repairs. Except for that, I'm unable to find a new battery for this phone that was bought in December 2020 (used for three months) and is urgently required by my son for school work.